Privacy policy updated on 20/01/2020




The Publisher: the individual or legal entity that publishes the online public communication services.

The Site: all the sites, web pages and online services offered by the Publisher.

The User: the person using the Site and the services.


Article 1 – Scope of application


The present privacy policy describes how the Publisher uses any personal data that the User may communicate to it.


The Publisher undertakes to ensure the highest level of protection of its Users’ personal data in compliance with European and French regulations.



Article 2 – Nature of information collected


We may collect information about you when you browse the Site or in the course of providing our services. This data may be supplied directly by you or collected automatically.


Data that the User may communicate to us:


As a User of the Site, you may voluntarily provide us with information that we request from you. Some of the information we collect may identify you (“Personal Data”).



Depending on the services you use, we may collect :


  • Your title,
  • Your first and last name,
  • Your telephone number,
  • Your e-mail address,
  • Your postal address,
  • Login and password.


The Publisher does not collect your payment details. All your bank details are collected only by our PCI-DSS-certified payment service providers, who guarantee payment security.


We do not collect so-called sensitive information (racial or ethnic data, political opinions, religious or philosophical views, trade union membership, health, sexual orientation).



If you connect to our Site via your social networks, the said service may communicate your profile and connection information to us, as well as any other information whose disclosure you have authorized.


Automatically collected data:


We collect certain data automatically when you browse our Site.


Automatically collected information includes:

  • Your computer’s IP address;
  • Information relating to your computer, connection mode, operating system, tablet or mobile OS;
  • The URL address of your connections, including date and time, as well as the content you access on the Sites.
  • Your activity on the site;
  • Your location data (movements, GPS data, GSM…).



Article 3 – Purposes for which personal data is collected


3-1. Management of relations with prospective customers:




  • management of technical prospecting operations,
  • the selection of persons to carry out loyalty-building, canvassing, surveys, product testing and promotional activities (on condition that these activities do not lead to the establishment of profiles likely to reveal sensitive data),
  • solicitation operations.


3-2. Customer relationship management


Purposes: to carry out operations relating to customer management concerning :


contracts, orders, deliveries, customer account management,

invoicing and accounting,

loyalty program,

customer relations follow-up for satisfaction surveys, after-sales service and claims management,

surveys and product testing,

management of unpaid invoices and customer disputes.


3-3. Compilation of sales statistics and use of Google Analytics


3-4. Management of requests for access, rectification and opposition.



Article 4 – What communications I am likely to receive

  • Order tracking emails

Following an order or as part of the monitoring of a contract, you will receive an email to enable you to track your order. The receipt of this information is not linked to any choice you may have made regarding the receipt of newsletters and commercial offers.


  • Newsletters / Commercial offers

If you have not opted out of receiving information and offers by electronic communication (email or SMS), you may receive newsletters to inform you of current events, current or future commercial offers, etc.


  • Telephone contact

You may be contacted by our services to manage order tracking or to validate shopping baskets in progress, as well as for any technical questions.


  • Product alerts

You may receive alerts to keep you informed by email of product availability or news of interest to you.




Article 5 – Our obligations regarding the protection of your personal data.


The Publisher undertakes to process your personal data in compliance with the regulations and in this respect undertakes to:


  • Only collect your personal data for the purposes set out in article 3, for which you have given your consent;


  • Only collect and process your personal data in accordance with your express instructions and for the purposes for which the personal data was collected;


  • To maintain the security, integrity and confidentiality of your personal data as soon as it is collected or recorded;


  • Not to communicate your personal data to any third party whatsoever, with the exception of third parties to whom it is strictly necessary to transmit personal data in order to provide the services described in article 6;


  • Not to transfer any personal data outside the territory of the European Union, except to a sub-contractor authorised by the Customer and signatory to the standard contractual clauses laid down by the European authorities (e.g. carrier);


  • Set up a data security system;


  • Alert you immediately in the event of a breach, loss or unauthorised disclosure of personal data.




Article 6 – Recipients of your personal data


Your personal data will only be used by identified and authorized persons for the purposes described in this privacy policy.

The Publisher undertakes never to transfer your personal data to third parties for reasons unrelated to these purposes.


Your data will therefore only be transferred to the categories of persons listed below:


  • Our subcontractors:

The data we collect is accessible to our service providers, acting as subcontractors, who contribute administratively and technically to the achievement of the purposes listed above (carrier, website hosting provider, payment provider, advertising technology…);


  • Administrative and judicial authorities:

In order to comply with our legal obligations, your personal data may also be transmitted to authorized administrative and judicial authorities, only upon judicial requisition.


Should your personal data be communicated to a third party, the third party’s confidentiality conditions will apply.




Article 7 – Who is responsible for data processing?


The Publisher is responsible for processing the data it collects in connection with your use of the services provided.




Article 8 – Retention period


Technical data retention period:


Technical data is kept for the time strictly necessary to achieve the above purposes.


Retention period for personal data:


Your personal data is kept for as long as is necessary to support you in the context of our mission and the aforementioned purposes.


For security reasons, if you have not logged on to the Site for a period of three years, you will receive an e-mail inviting you to log on as soon as possible, failing which your data will be deleted from our databases.



Article 9 – Your rights


In accordance with the regulations on personal data, you have the following rights concerning your personal data:


  • Right of access:

You have the right to obtain confirmation as to whether or not your data is being processed, and if so, to access this data;


  • Right of rectification:

You have the right to obtain, as soon as possible, that your inaccurate data be rectified, and that your incomplete data be completed.


  • Right of deletion:

You have the right to obtain, as soon as possible, the deletion of your data, subject to our legal retention obligations.


  • Right of restriction:

You have the right to obtain the limitation of processing when you object to it, when you dispute the accuracy of your data, when you believe that their processing is unlawful, or when you need them for the establishment, exercise or defense of your legal rights.


  • Right to object:

You have the right to object at any time to the processing of your data by the Publisher, except in the case of legitimate and compelling reasons. You may also object to the processing made for canvassing purposes.


  • Right to portability:

You have the right to receive your data in a structured, commonly used, machine-readable and interoperable format, and to pass it on to another data controller without us interfering.


  • Right not to be subject to a decision based on automated processing:

You have the right not to be the subject of a decision based exclusively on automated processing producing legal effects concerning or affecting you, except where such a decision is necessary for the conclusion or performance of a contract, or is legally authorized.


  • Right of complaint:

You have the right to lodge a complaint with a supervisory authority.


  • Rights to instructions in the event of death:

You have the right to give instructions concerning the fate of your personal data in the event of your death.


In accordance with data protection regulations, you can exercise your rights and give your instructions concerning the fate of your personal data “post mortem” by writing to us by e-mail or by post.


To enable us to respond to your request, it is imperative that you provide us with your surname, first name, e-mail and address. For certain requests, we will ask you for a copy of your identity card bearing your signature in order to verify your identity.


You also have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL).




Article 10 – Security of your data


We devote considerable time and resources to implementing appropriate and effective security measures for our systems and our customers’ personal data. In the event of a breach of our systems, we will immediately inform the relevant authorities and ensure that our customers are informed.


Our protection measures include firewalls, physical access controls to our data centers and authorization controls for access to information.




Article 11 – Changes to the privacy policy


If we change this Privacy Policy, we will post the revised version on the Site, with an updated revision date.




Cookie policy


  1. Does the Editor use cookies?


When you visit our site, information relating to the navigation of your terminal (computer, tablet, smartphone, etc.) may be recorded in files called “cookies”, which are deposited on your terminal, subject to the choices you have expressed concerning cookies, which you may modify at any time.


2. What are cookies?


The term “cookie” encompasses a number of technologies used to track browsing patterns or analyze user behavior. There are many such technologies. They include cookies, tags, pixels, javascript code, etc.


Cookies are small text files recorded by the browser on your computer, tablet or smartphone, which store user data to facilitate browsing and enable certain functions.



3. Why are cookies and trackers used?


The cookies issued by the Publisher on the site enable us to:


  • compile statistics and volumes of visits to and use of the various elements making up our services;
  • adapt the presentation of our site according to the terminal used;
  • adapt the presentation of our site according to the affinities of each user;
  • memorize information relating to a form you have filled in on our site;
  • allow you to access reserved and personal areas of our site, such as your account, using your login and password;
  • to implement security measures;
  • to adapt our offer to your browsing on our site and possibly to submit product recommendations to you;
  • adapt the advertising content displayed on your terminal in our advertising spaces according to the personal data you have provided.


Do all cookies work in the same way?


There are differences between cookies, in terms of function, duration and the party installing the cookie.



The different cookies according to their function:


A technical cookie is strictly necessary to ensure, for the benefit of Internet users, the proper functioning of a website and certain functions (on a technical level). For example, to ensure access to protected parts of a website. Without this type of cookie, certain services (such as login, shopping cart and electronic payment) cannot function.


An analysis cookie collects information on how a visitor uses a website, such as the most frequently visited page and the page on which error messages are displayed. The purpose of this type of cookie is to provide the website provider with information about how the site is working and how it can be improved. This cookie also improves user-friendliness for visitors.


A functional cookie is used to remember the choices made by the user, such as the choice of currency, language or region. In this way, the user does not have to systematically indicate the elements that concern him or her and his or her preferences. In this way, the functional cookie improves the site’s user-friendliness for visitors.


An advertising cookie is used to ensure that visitors to the site are not systematically shown the same advertisements, and to measure the effectiveness of advertising campaigns. They are usually installed by advertising networks with the authorization of the website operator. They record all visits to a website.



  1. Different cookies according to their duration


A session cookie is installed on the visitor’s computer and collects data for as long as the visitor actually consults the website in question. This cookie is deleted when you close your browser.


A persistent or permanent cookie is installed on the visitor’s computer for an extended period of time.



  1. The different types of cookie according to the installing party :


A first-party cookie is a cookie that is linked to the website the visitor is currently visiting.


A third-party cookie is a cookie placed by another party. In this case, for example, we are talking about entities displaying advertising inserts and (external) application providers, whose advertising or application is integrated into the website visited.



  1. How can I express my choices?


In accordance with Directive 2002/58/EC of July 12, 2002, the Publisher obtains your prior consent to the placement of advertising cookies.


You can set your browser to indicate whether you accept cookies, and if so, which ones.


The configuration of each browser is different. It is usually described in your browser’s help menu. This will tell you how to modify your cookie wishes.


For Internet Explorer™:


For Safari™:


For Chrome™:


For Firefox™:


For Opera™:


Please bear in mind that if you refuse certain cookies, you may no longer be able to use some or all of the features of our website.




RGPD notices


By continuing to browse the site, you agree to the use of cookies or other trackers to offer you targeted advertising tailored to your areas of interest and to carry out visit statistics [i accept] [learn more]



Concerned about protecting your privacy, We are committed to ensuring the highest level of protection for your personal data and has updated its privacy policy [read more]



As the data controller, we collect personal data for the purposes of processing your orders, managing your customer account, marketing and statistical studies in order to provide you with the most suitable offers, monitoring the quality of our services and sales prospecting.


Data marked with an asterisk (*) is mandatory. In accordance with data protection regulations, you have the right to access, rectify, port and delete your personal data.


For further information on the processing of your personal data, please consult our privacy policy [more].


Visitors’ areas may be checked using an automated service to detect undesirable comments.